We built our reputation on a high-quality performance product and we stand behind it. If you experience a manufacturing defect in materials or workmanship, Suncloud Optics warranties your sunglasses for the lifetime of the product and we will repair or replace the product at no charge. Suncloud Optics has sole discretion to determine manufacturer's defects.
To make a claim, do not return your Suncloud product to the store. Stores are not authorized to provide service under this warranty. Instead, print and send us the complete Lifetime Warranty Claim Form (click to view and print) Include this form with your Suncloud product along with your contact information.
Repair / Replacement Policy: For a fee, Suncloud Optics (at our discretion) will repair or replace lenses, frames and other parts as needed and available. For more information, contact Suncloud Warranty and Repair at 1.888.206.2995 or email@example.com. All fees for repair or replacement depend on the model and condition of the product.We encourage you to send your Suncloud product by a traceable method (such as Fed Ex or UPS), as Suncloud Optics is not responsible for lost or misdirected packages. We will return your sunglasses using ground UPS service. Allow 1-2 weeks for delivery. For non-delivery or further information, email us at firstname.lastname@example.org. We will do our best to reply within one (1) - two (2) business days (provided contact information has been included with your product).
Scope and Duration of the Warranty: This warranty program lasts for the lifetime of your Suncloud product. This warranty program covers all parts of your Suncloud product and applies to all types of manufacturing defects or failure. The warranty program does not cover product that is lost, stolen, dropped, shattered, sat on, chewed by your pet or any other damage that is caused by the consumer.
Limitation on Damages: For breach of any written or implied warranty on this product, the consumer is limited to damages of repair of the product or replacement with an identical or equivalent style, at the election of Suncloud Optics. Suncloud Optics is NOT liable for any other damages, such as special, incidental, or consequential damages, resulting from the use of this product. Note: Some States do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other rights that vary from State to State.
This warranty extends to residents of the United States only.